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We like to blog often, pass the knowledge and give you insights from the life at COViS.

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Improving Customer Experience through Personalized Communication
Bettertext CRM Salesforce

Improving Customer Experience through Personalized Communication

Mon, Feb 26, 2024

Discover how you can personalize and massively accelerate your customer communication in Salesforce with Bettertext.

~10 min read
Improving Sales Efficiency: Overcoming Challenges in Customer Communication
Salesforce CRM Bettertext

Improving Sales Efficiency: Overcoming Challenges in Customer Communication

Wed, Feb 7, 2024

How automated text generation with Bettertext by COViS enhances your customer communication.

~10 min read
The Future of Document Creation with Bettertext
CRM Individual Solutions Salesforce Bettertext

The Future of Document Creation with Bettertext

Tue, Jan 16, 2024

Discover all about the key future trends in document creation for service and sales.

~10 min read
How Bettertext Transforms Customer Communication
Bettertext Salesforce CRM Individual Solutions

How Bettertext Transforms Customer Communication

Mon, Dec 18, 2023

Automation tools like Bettertext significantly enhance the efficiency of communication through emails, PDFs, and even letters directly from Salesforce.

~10 min read
Optimise customer service with Salesforce chatbots
CRM Salesforce AI

Optimise customer service with Salesforce chatbots

Fri, Oct 13, 2023

How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.

~5 min read
Efficient Interface Management
CRM Interfaces Salesforce

Efficient Interface Management

Tue, Oct 10, 2023

With the COViS Integration Manager you get a holistic customer view and increase efficiency.

~5 min read
Artificial intelligence in customer service
CRM AI

Artificial intelligence in customer service

Mon, Oct 9, 2023

Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.

~5 min read
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