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The reality of AI: between hype and challenges
AI CRM

The reality of AI: between hype and challenges

Mon, Mar 11, 2024

These realities and challenges need to be overcome when introducing and using AI in companies.

~5 min read
Artificial Intelligence in CRM: New Challenges for IT Security
AI IT Security

Artificial Intelligence in CRM: New Challenges for IT Security

Tue, Feb 20, 2024

With the AI evolution comes new challenges in the realm of information security for businesses. We explain how you can respond to these challenges.

~5 min read
Optimise customer service with Salesforce chatbots
AI Salesforce CRM

Optimise customer service with Salesforce chatbots

Fri, Oct 13, 2023

How exactly do digital assistance systems like chatbots help to optimise customer service? We explain.

~5 min read
Artificial intelligence in customer service
AI CRM

Artificial intelligence in customer service

Mon, Oct 9, 2023

Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.

~5 min read
Artificial intelligence for employee search
AI

Artificial intelligence for employee search

Wed, Sep 27, 2023

Read our guest article in "Personalmagazin plus" on the topic of AI in HR.

~5 min read
Chatbots: The future of customer service?
Salesforce CRM AI

Chatbots: The future of customer service?

Mon, Sep 25, 2023

Chatbots are revolutionising customer service. Find out here what benefits chatbots can bring to your business.

~5 min read
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