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Artificial intelligence in customer service
AI CRM

Artificial intelligence in customer service

Mon, Oct 9, 2023

Especially for customer service departments, artificial intelligence holds great potential to improve the customer experience and save costs.

~5 min read
Remote audits: Modern IT solution for the audit sector
Individual Solutions Case Study

Remote audits: Modern IT solution for the audit sector

Sun, Oct 8, 2023

Digital inspections are increasingly in demand. For TÜV Rheinland, COViS has therefore developed a unique solution for the inspection sector.

~5 min read
Analytics in agile software development: these key figures are crucial
Agile Software Development CRM Individual Solutions

Analytics in agile software development: these key figures are crucial

Wed, Sep 27, 2023

Agile KPIs (Key Performance Indicators) provide information about potential improvements.

~5 min read
Introducing cloud computing into the company
IT Security Individual Solutions

Introducing cloud computing into the company

Wed, Sep 27, 2023

What you have to pay attention to when introducing cloud computing and what advantages the digital transformation has in store for companies.

~5 min read
Cloud Computing: Security in Cloud Environments
IT Security

Cloud Computing: Security in Cloud Environments

Wed, Sep 27, 2023

The growing share of cloud computing also means higher spending on IT security. We tell you what you should pay attention to.

~5 min read
Case Study: CRM for Deutsche Post DHL
Case Study Salesforce CRM

Case Study: CRM for Deutsche Post DHL

Wed, Sep 27, 2023

COViS has developed an individual, high-performance CRM platform as an ASP solution from the cloud for Deutsche Post DHL.

~5 min read
5 Trends in Enterprise Software Development
Agile Software Development Individual Solutions

5 Trends in Enterprise Software Development

Wed, Sep 27, 2023

Modern software development is becoming an increasingly important feature. Which trends companies should have in mind now.

~5 min read
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