Our news

We like to share,
what's important!

feature image

We like to blog often, pass the knowledge and give you insights from the life at COViS.

Topics

What companies need to know about ERP integration in Salesforce
CRM Interfaces Salesforce

What companies need to know about ERP integration in Salesforce

Wed, Oct 2, 2024

Learn how ERP integration in Salesforce optimizes processes and improves data consistency.

~10 min read
Conversational AI – How Parloa Voicebot is Revolutionizing Customer Service
AI

Conversational AI – How Parloa Voicebot is Revolutionizing Customer Service

Tue, Sep 17, 2024

How conversational AI and voicebots enable a new type of customer service—and why now is the perfect time to explore the technology.

~5 min read
Why Chat and Voicebots are Essential for Omnichannel Customer Service
AI Bettertext Salesforce Individual Solutions CRM

Why Chat and Voicebots are Essential for Omnichannel Customer Service

Tue, Sep 10, 2024

The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.

~10 min read
Data Integration and Quality: The Key to Reliable Customer Information
CRM Interfaces

Data Integration and Quality: The Key to Reliable Customer Information

Mon, Aug 12, 2024

Learn why data integration is the foundation for reliable customer information and crucial for business success.

~5 min read
NIS2: What Companies Need to Know About the EU Directive
IT Security

NIS2: What Companies Need to Know About the EU Directive

Mon, Aug 5, 2024

EU Directive NIS2 Sets Higher Cybersecurity Standards: What You Need to Know

~10 min read
Automate Legally Compliant Text and Document Creation with Bettertext
CRM Individual Solutions Salesforce Bettertext

Automate Legally Compliant Text and Document Creation with Bettertext

Tue, Jul 2, 2024

With customisable and unlimited templates, you can easily automate legally compliant documents in Bettertext.

~10 min read
Dual studies at COViS: Machine Learning for Customer Service Processes
AI Career Salesforce

Dual studies at COViS: Machine Learning for Customer Service Processes

Tue, May 7, 2024

Dual Studies at COViS: Jonas Werner investigates the opportunities of Data Science and Machine Learning for client projects.

~10 min read

Stay in the loop!

Subscribe to our newsletter for regular updates from our product development and the tech world.

Your subscription request to our newsletter has been received. Please follow the upcoming steps in your email to confirm and opt-in.

microsoft teams
microsoft teams cpre platinum partner
Dr. Glinz COVIS GmbH
Heerdter Sandberg 32
40549 Düsseldorf Germany
Phone +49 (0) 211 - 55726-0
Fax +49 (0) 211 - 55726-26
info@covis.de
© 2023-24 All rights reserved