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Trending from the blog

What companies need to know about ERP integration in Salesforce
CRM Interfaces Salesforce

What companies need to know about ERP integration in Salesforce

Wed, Oct 2, 2024

Learn how ERP integration in Salesforce optimizes processes and improves data consistency.

~10 min read
Conversational AI – How Parloa Voicebot is Revolutionizing Customer Service
AI

Conversational AI – How Parloa Voicebot is Revolutionizing Customer Service

Tue, Sep 17, 2024

How conversational AI and voicebots enable a new type of customer service—and why now is the perfect time to explore the technology.

~5 min read
Why Chat and Voicebots are Essential for Omnichannel Customer Service
AI Bettertext Salesforce Individual Solutions CRM

Why Chat and Voicebots are Essential for Omnichannel Customer Service

Tue, Sep 10, 2024

The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.

~10 min read
Data Integration and Quality: The Key to Reliable Customer Information
CRM Interfaces

Data Integration and Quality: The Key to Reliable Customer Information

Mon, Aug 12, 2024

Learn why data integration is the foundation for reliable customer information and crucial for business success.

~5 min read

Popular downloads

Guide: Optimize Customer Service with Chatbots

With chatbots, companies are available to their customers around the clock. We summarize the most important points about chatbots for you.

Guide: CRM System. The Customer at the Center

With data in a holistic system, interaction speed, digital customer touchpoints and communication channels can be effectively optimized.

Success Story: Container Tracking with Salesforce Einstein OCR

Using cutting-edge technology for faster and more secure processes: Chemion relies on Artificial Intelligence and Salesforce's Optical Character Recognition technology.

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