A powerful addition to your CRM

Bettertext: Your key to automated customer communication

High customer expectations, constant pressure to optimize process handling, the desire for simpler workflows and ever-increasing compliance requirements - Bettertext is your answer to all these challenges.

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Bettertext combines performance and functionality for faster and compliant customer communication in CRM systems. Discover the future of document creation.

Bettertext enables individual customer communication with considerable time savings. No mass standard responses, but fast, and legally compliant and case-specific individualized communication that stands out from the crowd.

User-friendly, flexible and with only short training times, Bettertext combines power with impressive functionality for the first time.

Take the path to optimally supported customer communication with us - safely and quickly. Say goodbye to tedious, manual processes and welcome efficient customer correspondence. Discover the revolution in communication with Bettertext.

The advantages at a glance

40%* faster customer communication

Save time and increase efficiency by creating correspondence directly integrated into CRM. Always matching the respective context.

Secure & GDPR compliant emails, PDFs, letters & more

Content and legally coordinated templates and text blocks, tailored to your processes. Hosted on certified, security-tested servers in Germany.

Intuitive to use, easy to set up

Minimal training required thanks to drag-and-drop functionality, WYSIWYG preview, error analysis tool, and much more. Content & layout configuration in text-based desktop app. Data management, configuration & user administration directly in CRM.
* Result of a customer project, compared to the use of other standard software.

Better communication & more efficiency

Efficient customer service

Direct CRM integration for faster customer communication and efficient inquiry processing.

Personalized customer experience

Create customer satisfaction through personalized communications.

Compliance made easy

Create audit & legally compliant documents with zero effort.

Unlimited customization

Templates, text blocks, users, send outs - all flexibly customizable.

Seamless integration

All customer data from your CRM system directly available - such as personalizations or dynamic content.

Easy configuration

We integrate Bettertext effortlessly into existing systems.

Ready to improve your customer communications?
Contact us for a demo or more information.

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Proven to perform

Bettertext is already being used in an ongoing COViS customer project and has achieved impressive results


time savings

Compared to using off-the-shelf software, we achieved a time savings of over 40% in creating customer communications.

Powerful & Scalable.

active users

Our client successfully uses BetterText with a large number of users.


daily sendouts

Over 10,000 emails and letters are sent out every day using BetterText.


different text passages

Thousands of text blocks can be created to ensure personalised customer communication even at enterprise level.

Discover your potential savings

Enter your numbers and explore the potential savings our solutions bring to your business. See efficiency redefined, effortlessly.

Savings Insight

Number of agents
Monthly salary of agents
Agent time in docs & communication
Time savings per document
250.000 €
Monthly agent salaries

Your profit

Total savings (savings - licence costs)
27.500 €
330.000 €
Time savings (monetized)
30.000 €
360.000 €
License costs Bettertext
2.500 €
30.000 €

Elevate profits with Bettertext. Unleash growth through specialized solutions.

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Explore Bettertext’s versatility

Unlock the potential across various domains. Explore its dynamic applications tailored to meet diverse needs.

Customer service & concern handling

  • Complaints
  • Status requests
  • Reporting
  • Technical support
  • Legal inquiries
  • Invoicing
  • On all text based channels

Quotation (Sales)

  • Scope of services
  • Product integration
  • Limitations of liability
  • Pricing
  • Terms and conditions
  • Calls-to-Action
  • Reporting


  • Confirmation
  • Cancellation
  • Delivery status
  • Delay
  • Liability, warranty or limitation of liability


  • Scope of services
  • Limitations of liability
  • Product reference
  • Pricing
  • Terms and conditions


  • Integration in Salesforce Flows
  • Process automation
  • Automatic e-mail dispatch
  • Connection to external print sites possible

Not found the right one?

  • Customized configuration
  • If required, with components from COViS individual development

Elevate Your Business Now

Maximize efficiency with Bettertext, boost profits and unleash growth. Take the next step toward success.
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microsoft teams
microsoft teams cpre platinum partner
Dr. Glinz COVIS GmbH
Heerdter Sandberg 32
40549 Düsseldorf Germany
Phone +49 (0) 211 - 55726-0
Fax +49 (0) 211 - 55726-26
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